Privacy Policy
Your trust and privacy are paramount to us at Murli Creations. We are committed to safeguarding the personal information you share with our studio.
Last Updated: August 2026 • Delhi, India1. Information We Collect
When you interact with Murli Creations, place an order, or submit an art inquiry, we collect information necessary to fulfill your request:
- Contact Details: Your full name, phone/WhatsApp number, email address, and shipping address.
- Order Information: The artworks selected, custom dimensions requested, delivery notes, and transaction ID.
- Communications: Messages exchanged with our studio via WhatsApp or direct website forms for art sizing and consultations.
2. How We Use Your Information
We use your personal data strictly for legitimate operational purposes:
- Processing, hand-crafting, packaging, and delivering your ordered artworks.
- Sending order confirmations, tracking numbers, and delivery status notifications.
- Providing personalized studio consultations for bespoke interior commissions.
- Delivering customer support and processing replacement/refund requests.
3. Secure Payment Handling
Murli Creations never stores or processes your credit/debit card numbers or UPI PINs on our servers. All transactions are securely processed through RBI-approved, PCI-DSS certified payment gateways and direct UPI encrypted protocols.
All checkout and contact interactions on our website are protected by industry-standard 256-bit SSL encryption.
4. Third-Party Sharing Policies
We do not sell, rent, or trade your personal information to third-party marketers or advertisers. We share details solely with verified delivery partners (courier companies like BlueDart, Delhivery) strictly to execute package delivery to your address.
6. Contact Our Privacy Officer
For questions regarding this policy or to request removal of your contact details:
- Email: contact@murlicreations.com
- Phone / WhatsApp: +91 95823 16454
- Studio: ITL Twin Tower, Netaji Subhash Place, Pitampura, Delhi - 110034, India